Tips for your safety on eBay Classifieds

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Are you safe?
Almost every day, lists with access data appear on the Internet, which criminals have captured in various ways (e.g. by means of phishing). Fraudsters try to gain access to your account at eBay Classifieds, for example. You should therefore never use the same access data for different services – for example, for eBay classifieds and your e-mail account. Secure passwords consist of at least 8 characters and a combination of numbers, upper and lower case letters. Generally, the longer the better. When did you last change your password? Update your password now

Tips for your security on eBay Classifieds


How does eBay Classifieds work?
eBay Classifieds is an online classifieds market. Buyers and sellers meet online, negotiate, buy and sell. You register by providing an email address and password. For your protection and the protection of everyone else, eBay Classifieds users are asked to verify their phone number via text message. Your phone number will not be made public unless you choose to do so. Personal data such as name, address or phone number are transmitted directly by the contracting parties when they agree on the transaction.

In many cases, the goods are picked up in person or the service is provided and paid for in cash on the spot. This is usually also the safest way of settlement. If you are unable to pick up an item from the seller, eBay Classifieds offers you the “Secure Payment” function in many cases. This feature protects both buyer and seller and is offered by our partner Online Payment Platform (OPP). More information about this feature can be found here.

Hints for buyers


Trust your instinct – offers that are too good to be true usually are not.
Contact the provider. Tip: It’s often best to discuss details over the phone. Our messaging function helps to document what was negotiated afterwards.
You should be suspicious of sellers who exclude personal contact.
When shipping, choose a secure payment method. We recommend “Secure payment”, which you can already use with many offers. Secure payment” is an escrow service provided by our partner OPP (Online Payment Platform), which helps you with the processing. If your order does not arrive or deviates significantly from the offer description, our partner will refund you the purchase price. In addition, your payment details remain private.
Ask for and save the seller’s address information.
Save the advertisement and the message traffic with the offerer.
If the seller excludes the pickup in the further course or suddenly indicates a different location, you should be especially careful.
For larger amounts, we recommend that you take an escort with you if you are making the delivery in person – use high traffic areas for the delivery.
Never pay by Western Union, PaySafe, MoneyGram or cash in an envelope.
Never send photos of identification documents or bank cards – these could be misused. You should be suspicious if you receive unsolicited documents. Never trust their authenticity.
We do not send SMS without informing you in advance.


Hints for sellers


Trust your instinct. Offers that are too good to be true usually are not.
Choose a secure payment method for shipping. To avoid additional costs, we recommend using our “Secure Payment” feature offered through our partner OPP. This is an escrow service that helps you with the processing. You will receive all payment updates conveniently and securely through our portal.
Attention: If you are expecting a payment by bank transfer or payment service, check the receipt of money on your account. Fraudsters forge wire transfer receipts or send fake payment confirmations via email and/or SMS.
Do not accept checks. These may be counterfeit or prove to be invalid after the fact.
Do not accept payments via Western Union, PaySafe, MoneyGram or cash in envelopes.
Ship your item insured, but not before the money is received. If you’ve received a PayPal payment for an item you’re selling, don’t accept pickup of the item – PayPal’s buyer protection terms require the seller to provide proof of shipment.”
Never send photos of identification documents or bank cards – they could be misused. You should be suspicious if you receive unsolicited documents. Never trust their authenticity.

Electronics


If possible, the goods should be handed over in person – otherwise you as the buyer will hardly have a chance to convince yourself in advance of the existence and functionality of the device.
Inquire about the usual market prices. Often, scammers choose a particularly low price to quickly attract prospective buyers – offers that are too good to be true are not true.
Try to get an idea of the seriousness of the seller. If necessary, ask to see (on the spot) an identity card and proof of purchase.
For further security, use the “Secure Payment” feature offered by our partner OPP on eBay Classifieds.

A well-known scam:

A buyer has stumbled upon what appears to be an incredible bargain: A brand new iPhone far below the usual market price. Since the seller is not from the immediate vicinity, but the buyer does not want to miss out on the offer under any circumstances, he promptly asks the seller for his bank details so that he can send him the device. After transferring the money, the buyer waits in vain for the smartphone to be delivered.

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Tickets & Tickets
If possible, the tickets should be handed over in person – otherwise you have little chance to convince yourself of the existence or authenticity of the tickets in advance.
Inquire about market prices. Often fraudsters offer tickets at very short notice and significantly below or above the market value.
Try to get an idea of the seriousness of the seller. If necessary, ask to see an identity card and proof of purchase (on the spot).
For further security, use the “Secure payment” function offered by our partner OPP on eBay Classifieds.

A well-known scam:

The soccer game of the year is coming up. The game is sold out. One week before the game, the buyer finds an offer where the seller allegedly cannot use two tickets himself due to an illness. The seller offers the tickets at a horrendous price – after all, the game is sold out. The buyer is so happy to be able to get the last two tickets that he is willing to pay the overpriced price. The seller states that he does not have time to deliver the tickets in person. The buyer should transfer the money. The seller would then send the cards. After transferring the money, the buyer never hears from the seller again.

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Car, Bike & Boat
Inquire about fair market prices. Scammers often choose a price that is significantly lower.
Offers from abroad are almost invariably scams.
Try to get an idea of the seriousness of the seller during the personal handover.
Ask about defects or known previous damage.
Be sure to ask for identification and proof of purchase. Record the transfer in a written contract of sale.
We also recommend that you take a companion with you.

A well-known scam:

A buyer is interested in a four-year-old VW Golf, which is offered far below the current market value. In the offer description, only product details are given, but hardly any personal remarks of the seller and also no telephone number. Due to the seemingly low offer, the buyer nevertheless sends the seller a request to inspect the car. The seller first apologizes in his reply for hardly speaking German, as he was not originally from Germany. Therefore, he asks to be allowed to answer in English. The buyer agrees, as he is still interested in the supposed bargain. The seller continues to state that he bought the car during a temporary professional activity in Germany. Back home, he wants to sell the car. It would have to be shipped, which would incur further costs. Therefore, the seller states, he has set the sales price extra low. To the buyer, this seems conclusive. He transfers the money to a foreign bank account. After the transfer, the buyer never hears from the seller again.

Are you safe?Almost every day, lists with access data appear on the Internet, which criminals have captured in various ways (e.g. by means of phishing). Fraudsters try to gain access to your account at eBay Classifieds, for example. You should therefore never use the same access data for different services – for example, for eBay…

Are you safe?Almost every day, lists with access data appear on the Internet, which criminals have captured in various ways (e.g. by means of phishing). Fraudsters try to gain access to your account at eBay Classifieds, for example. You should therefore never use the same access data for different services – for example, for eBay…